Support Center

Orders can be modified or cancelled before shipment. Please contact support as soon as possible after placing your order.

You can reach us through email phone or the contact form available on our website. Our team is happy to assist with any questions.

Absolutely. Vyanika jewellery makes a thoughtful gift for birthdays anniversaries weddings festivals and special occasions.

Yes. Every Vyanika jewellery piece is delivered in premium packaging suitable for gifting and storage.

Use a soft polishing cloth or mild soap with lukewarm water. Gently clean the jewellery and dry it completely before storing.Use a soft polishing cloth or mild soap with lukewarm water. Gently clean the jewellery and dry it completely before storing.

Store your jewellery in a dry airtight pouch or jewellery box away from direct sunlight humidity and perfumes to reduce oxidation.

Silver naturally reacts to moisture air and chemicals over time. Proper storage and regular cleaning help maintain its shine and beauty for years.

Cash on Delivery availability depends on the delivery location and order value. Eligible options are shown during checkout.

We accept UPI credit cards debit cards net banking wallets and other secure online payment methods available during checkout.

Look for the 925 stamp on your jewellery. This hallmark confirms that the piece is made from genuine sterling silver and meets recognised quality standards.

Yes. All Vyanika silver jewellery is crafted using authentic 925 sterling silver. This means every piece contains 92.5% pure silver blended with durable metals for strength and long-lasting wear.

925 sterling silver contains 92.5% pure silver and 7.5% alloy metals. This combination provides the perfect balance of beauty durability and everyday usability.

Yes. Eligible products can be returned according to our return policy. The jewellery must be unused and returned in its original packaging.

Simply contact our customer support team with your order details and we will guide you through the process.Simply contact our customer support team with your order details and we will guide you through the process.

You can use our Ring Size Guide available on the website to find the most accurate fit before placing an order.

If eligible under our exchange policy we can assist you with a size exchange request.

Vyanika frequently offers free shipping promotions. Shipping charges if applicable are displayed before payment.

Once your order is shipped you will receive a tracking link through email or SMS to monitor delivery progress.

Most orders are delivered within 3 to 7 business days depending on your location and courier service availability.

Authentic 925 sterling silver generally does not turn skin green. Factors such as skin chemistry moisture and exposure to chemicals may occasionally cause temporary discoloration.

Yes. Our jewellery is crafted with skin-friendly materials and is designed to be comfortable for everyday wear.

Yes. Selected products may include warranty coverage against manufacturing defects. Please refer to the product page for specific details.

Warranty covers manufacturing defects and workmanship issues. Damage caused by misuse accidents or improper care is not included.